Frequently Asked Questions

This Agreement was last modified on 18th October 2021

Shipping Information

Do I Need An Account To Place Order?

You don’t need an account to shop for products but yes you need an account to checkout when placing an order.

How Can I Register As A Vendor?

To register as a vendor go to my account section of the website and fill in your details

Also for a detailed guide on how to register as a vendor, please watch this video via this link

Vendor Registration Guide

How Long Will it Take To Get My Package?

Packages will be delivered to you within 7-9 working days after payment of your order.

How should I contact if I have any other queries?

For any other queries or how to place order, pls contact our customer care agents on customercare@shoptreo.com

How Do I Place An Order?

To place an order, go the shoptreo.com website or app and shop for goods and add to cart and proceed to checkout. You can also send a email to customer care agents on how to place an order on customercare@shoptreo.com

FAQ Second Version

What Shipping Methods Are Available?

Home or Office delivery

How Long Will it Take To Get My Package?

Packages will be delivered to you within 7-9 working days after payment of your order.

How Do I Track My Order?

Once your purchase is complete you’ll receive your tracking details

How Do I Place an Order?

To place an order, go the shoptreo.com website or app and shop for goods and add to cart and proceed to checkout. You can also send a email to customer care agents on how to place an order on customercare@shoptreo.com

How Should I to Contact if I Have Any Queries?

To place an order, go the shoptreo.com website or app and shop for goods and add to cart and proceed to checkout. You can also send a email to customer care agents on how to place an order on customercare@shoptreo.com

Do I Need an Account to Place an Order?

You don’t need an account to shop for products but yes you need an account to checkout when placing an order.

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